I applied for an official transcript to be sent to WES Canada address and mentioned clearly the WES application number and complete address but the transcript was sent to my residential address. what should I do to rectify the problem?

Hi team, I applied for an official transcript to be sent to WES Canada address and mentioned clearly the WES application number and complete address but the transcript was sent to my residential address. I had paid INR500 per mark sheet and degree which was the required fee for a transcript to be sent outside of India. Can you please look into this and advise what should I do to rectify the problem. Thanks

Name: Rishi Uppal

Programme: BHM, Enrolment number- 105296045